After I installed Windows 8.1, I'm not able to use Image Easy. I receive "The application cannot be installed due to a certificate problem. The certificate does not match the installed application certificate, does not support application upgrades, or is invalid. Please contact the application author" message. Do I need to uninstall the current version? What can I do?
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Answer by
Dan Angel
Try uninstalling the Image Easy application and then installing it again. This should fix it. If not, I suggest you run the software using Windows 8 Compatibility Mode. Right-click the application icon, select Properties and navigate to the Compatibility tab. Check Run this program in compatibility mode for box and select a compatible operating system from the drop-down list. Click Apply and then OK. If it doesn't help, you can try other photo editors from Software Informer database.
I am trying to use ImageEasy ver 1. However, every time I try to open the program, I get a flash card telling me that the program has an error and must find a solution and shutdown, or just shutdown.
The second error I get is it tells me there is an upgrade and presents me with the link (looks like Adobe Air). When I try to download the upgradeб I get an error message that the program has found an error and must shutdown.
I can start it straight from my desktop or run it as administrator, it still gets the errors and shuts down. I've really had very little use out of the program because it always crashes, but I would really like to start using it.
P
Answer by
Pete Clapp
Try removing the application from the computer, then use CCleaner to clean the registry entries. Make sure that you have latest Visual Runtime installed as well as .NET Framework (4.0 is enough). Then perform a new installation but only after you have deleted the installation folder and any other linked folders for the application.
After I installed Windows 8.1, I'm not able to use Image Easy. I receive "The application cannot be installed due to a certificate problem. The certificate does not match the installed application certificate, does not support application upgrades, or is invalid. Please contact the application author" message. Do I need to uninstall the current version? What can I do?
Try uninstalling the Image Easy application and then installing it again. This should fix it. If not, I suggest you run the software using Windows 8 Compatibility Mode. Right-click the application icon, select Properties and navigate to the Compatibility tab. Check Run this program in compatibility mode for box and select a compatible operating system from the drop-down list. Click Apply and then OK. If it doesn't help, you can try other photo editors from Software Informer database.
I am trying to use ImageEasy ver 1. However, every time I try to open the program, I get a flash card telling me that the program has an error and must find a solution and shutdown, or just shutdown.
The second error I get is it tells me there is an upgrade and presents me with the link (looks like Adobe Air).
When I try to download the upgradeб I get an error message that the program has found an error and must shutdown.
I can start it straight from my desktop or run it as administrator, it still gets the errors and shuts down. I've really had very little use out of the program because it always crashes, but I would really like to start using it.
Try removing the application from the computer, then use CCleaner to clean the registry entries. Make sure that you have latest Visual Runtime installed as well as .NET Framework (4.0 is enough). Then perform a new installation but only after you have deleted the installation folder and any other linked folders for the application.